Click on the “Ask a Question” button on the product page to send a message to the seller or Click on the “Inquiry” button on the seller’s e-shop profile to ask a question directly from the seller. After that go to the My Account – Inquiries tab to follow up.   

We accept various payment methods, including credit/debit cards, PayPal, and other digital wallets.

Our return and refund policy ensures your satisfaction. If a product doesn’t meet your expectations, you can request a return and refund through your account.

You can track your order through your account. Sellers often provide tracking information for shipped items.

Yes, we prioritize your privacy and security. We use industry-standard security measures to protect your information.

Yes, we encourage you to leave reviews and ratings to help other buyers make informed decisions.

Contact our customer support team if you have issues with a seller or an order. We’ll assist in resolving any problems.

Use our search and filter features to compare products, prices, and seller ratings easily.

Yes, we have buyer protection policies to ensure a safe and secure shopping experience.

If you need to cancel an order before it ships, you can do so through your account, provided it meets our cancellation guidelines. (You can cancel an order within 24 hours)

Yes, you can create a wish list of products you’re interested in for easy access later.

Use our reporting feature to notify us of any inappropriate or suspicious activity. We take these reports seriously. 

The estimated delivery time is provided on the product listing page. It may vary based on the seller’s location and shipping method.

We welcome your feedback. Feel free to leave reviews and ratings for products and sellers, and participate in surveys to help us improve.

Yes, you can request a refund in such cases. Contact the seller first to discuss the issue. If a resolution isn’t reached, you can initiate a return request.

Use our search filters to narrow down results by category, price range, and more. You can also sort products by relevance, price, or ratings.

Click on the “Forgot Password” link on the login page, and you’ll receive instructions to reset your password via email. Contact us if you have any problems. 

Yes, you can add multiple shipping addresses to your account for convenience during the checkout process.

We have systems in place to monitor and verify reviews, ensuring authenticity and fairness in the review process.

We have a loyalty program that rewards frequent buyers with discounts, exclusive offers, and other benefits. Check it out for more details.

If you need assistance during checkout, you can contact our customer support team for guidance.

You can apply discount codes or coupons during the checkout process by entering the code in the designated field.

If a seller cancels your order after payment, you’ll receive a refund. Contact the seller for an explanation and to discuss any issues.

Yes, you can set up notifications to receive updates on new listings or promotions from sellers or for products. Join our newsletter and social media pages for updates.

Detailed fee information is available with your seller membership details. Free membership is also available.

Optimize your listings by providing high-quality images, detailed product descriptions, competitive pricing, and accurate shipping information. and share your product links and eshop link on social media. 

Contact our seller support team for assistance in resolving issues with buyers or orders. We’re here to help mediate and ensure a positive outcome.

We securely process payments on your behalf. You can withdraw earnings to your bank account or PayPal account at your convenience. You can see details on your account. Contact us if you need more information.

Yes, you can sell in multiple categories, provided your products meet our guidelines for each category.

Learn about our return and refund policies in your seller dashboard. Handle return requests promptly to maintain a positive seller reputation.

For international shipping, consider customs regulations and any additional shipping fees. Accurate shipping information is crucial for a smooth transaction.

Provide exceptional customer service, ship orders promptly, and maintain open communication with buyers to receive positive ratings and reviews.

Some products may be restricted due to legal, safety, or platform policies. Review our guidelines for product restrictions. If your products are restricted, They will not be approved by us. 

If a dispute arises, our dispute resolution process can help you reach a fair resolution with the buyer. (If you have any problems, contact us within 24 hours)

Access our seller resources, guides, and tutorials in your seller dashboard to boost your business.

Yes, you can create promotions and discounts for your products to attract more buyers.

Discover our marketing tools, such as sponsored listings and ad campaigns, to increase product visibility. Contact us on this for more details.

Ensure you’re compliant with tax regulations and report your earnings accordingly. and you can use our analytics page as well. Consult a tax professional for guidance.

No, Only new items are allowed. but it depends on the item’s condition and category. Be sure to accurately describe the condition of barely used items in your product listings. 

You can set different shipping fees for international orders in your seller dashboard. It’s important to provide clear information about international shipping costs to buyers.

If you need to temporarily close your seller account, please contact our support team, and they will guide you through the process.

Yes, you can add your eshop’s branding. Our seller dashboard provides tools to change your eshop’s logo.

You can create product variations, such as sizes or colors, using our listing tools. Ensure you provide clear information about each variation.

If a customer requests a custom order, you can communicate with them directly through the order messages. Ensure you discuss details, pricing, and timelines clearly. and contact us for more details.

We offer marketing tools like sponsored listings and ad campaigns. Additionally, we provide seller resources and guides to help you promote your products effectively.

You can offer warranties or guarantees. Clearly state the terms in your product descriptions. Buyers appreciate transparency regarding any warranties or guarantees offered.

Disputes are resolved through our dispute resolution process. Your role is to cooperate with the process and provide any necessary information to help reach a resolution.

To change your eshop’s policies or terms and conditions, update them in your seller dashboard. Ensure buyers are informed about any changes.